You will need IE 6.0 or above, or Firefox 2.0.

You will also need to turn on cookies in your browser in order to purchase from us. Please follow the instruction below to turn on cookies.

Internet Explorer Users
1. In an IE browser window, select Tools > Internet Options.
2. In IE 6.0 or above, select the Privacy tab. In IE 5.0 or below, select the security tab.
3. Move the slider to select the Medium level.
4. Click the OK button.

Firefox Users
1. In an Firefox browser window, select Tools > Options.
2. Select the Privacy tab.
3.Under cookies, check the "accept cookies from sites" check box.
4. Click the OK button.

To order glasses simply follow the prompt on each screen. If you would like to purchase lenses to go with the glasses frame, you will need a copy of eyeglasses prescription that's less than 2 years old. You will choose a glasses frame first and add it to your shopping cart. Then you have the options of either adding lenses to the glasses or purchasing glasses frame only. You will then be asked to enter your prescription and choose a lens package from recommended packages if you choose to add lenses.

To order contact lenses, you will need a copy of a contact lens prescription that's less than 2 years old unless your prescription has zero power. You don't need a prescription if you are to order colour contact lenses with zero power. You will be required to select the base curve, diameter, power for the lenses and the quantity you wish to order. If your prescription has plano or zero sphere, please select "0.00" for power. You will be asked to select "Addition" for multifocal contact lenses. You will be asked to select "Cylinder" and "Axis" for Toric lenses.

You can repeat a previous order by going to Order Tracking page. Simply click on "repeat contact lens order" link on the page. The contact lenses you ordered will be added to your shopping cart. You can then edit your shopping cart and proceed to check out.

 

Of course, you can. 

 

E Try-on™ is software we have developed for the web site that allows you to upload your own portrait photo and virtually try-on glasses by a simple mouse click. All you need is a digital portrait photo and your pupillary distance(PD). Please visit the E Try-on™ guide for more information.

If you need your glasses adjusted slightly you can pop down to your local opticians who may provide this service for free or a small fee. 

 

Our lenses are all made of plastic. We do not provide glass lenses. Less than 1% of eyeglasses lenses are made of glass these days due to safety reasons.

 

Yes. We fit prescription sunglasses as well as fashion sunglasses with prescription lenses. All of our eyeglasses can be ordered with sunglass options such as tints, polarised or photochromic lenses (Transitions). It costs as little as $25 extra for sunglasses tints when you purchase your prescription glasses. To order discount prescription sunglasses, simply choose your sunglasses options (sunglasses tint, polorised or transition) when you choose lenses for your eyeglasses. Please visit Prescription Lenses page for more details.

 

Yes, we do Bifocal and prograssive lenses. Please visit prescription lenses page for more details.

 

Please visit the choose Lenses page for help on prescription lenses.

 

Regrettably we are unable to offer an environment for you to view your frame in person. 

Don’t let this bother you - we guarantee the authenticity of listings for frames we sell!

we do like to think of our customers as super savvy in terms of knowing quality and bargains, and we encourage our customer to do their research on any specific brand that they are looking for in their local optical store, and so they can be confident about each item they are purchasing.

We do not offer rainchecks on our frames as we are unable to take pre-orders for out of stock items.

 

We can certainly understand being upset and disappointed at missing out on further savings from our already low prices.

Please note that when you purchase an item you agree to the terms of sale including pricing at the time of the purchase. The nature of promotional periods is that they begin and end on a specific date and apply to a specific amount of stock. Just as with traditional "real world" retail stores we are unable to extend any promotion period beyond the specified period.